| 2.4.16.1 | Where a device may have its ownership transferred to a different owner, the supplier or manufacturer of any devices and/or services shall provide information about how the device(s) removal and/or disposal or replacement shall be carried out to maintain the end user’s privacy and security, including deletion of all Personal Information from the device and any associated services. This option must be available when a transfer of ownership occurs or when an end user wishes to delete their Personal Information from the service or device. | Mandatory for Class 1 and above | Business | Process |